Course Overview

Designed for new and aspiring middle managers, this flexible programme enables learners and employers to choose the Award, Certificate or Diploma route to fit their goals. Each option equips learners with the skills, knowledge, and behaviours needed to lead teams and manage change effectively. Real world assessment supports learners to apply their skills immediately in the workplace.

Delivery Information:
2 x 3 hours workshops towards unit outcomes and criteria

Entry requirements

No entry requirements.

Course Modules

Mandatory unit - Developing effective leadership skills

Choose one from the following optional units:
• Managing the performance of others
• Supporting wellbeing in the workplace
• Effective recruitment
• Managing and implementing change
• Problem solving and decision making
• The organisation and its environmental responsibilities
• Effective communication
• Supporting flexible working
• Developing a high performing team
• Managing external stakeholder relationships

How will I be assessed?

Portfolio of Evidence.

What can I do next

Level 5 qualification in Operational Leadership and Management Skills