Public Services

HND in Public Services: Civil Protection, Level 5

Please note there may be additional charges within the course for textbooks, trips, registration and assignment fees.

Course overview

With more than five million employees the public sector is the UK’s largest employer and offers a wide range of opportunities. Successful completion of the HND will allow students to gain the experience and qualifications to help gain employment within the uniformed or non-uniformed public service industry.

This course has been designed to provide a wide range of knowledge and skills that will enhance an individual’s employment opportunities both within and external to the public sector including; military, emergency services, prison services, criminal justice or youth work.

The HND in Public Services at HoW College allows you to gain work experience within the course and
earn whilst you learn, due to the course structure and content. We understand what employers look
for in the public services and we have tailored the course to ensure you tick all the boxes they require.

The Public Services team is made up of highly experienced vocational staff that have had careers in the Royal Marines, Fire and Rescue Service, Search and Rescue & the Police Service. All team members have relevant teaching qualifications which arms them with the skills to share their first hand knowledge and expertise with students.

Entry requirements

You will require 48 UCAS points or an equivalent Level 3 Public Services related qualification and five A - C GCSEs including maths and English.

Mature applicants are welcome to apply and will be assessed on an individual basis and may be asked to complete a short task to demonstrate the required level of knowledge to meet the demands of the course.

All applicants will be asked to attend a formal interview to assess suitability and commitment to the programme of study.

The College has a commitment to widening participation in Higher Education, and will therefore give careful consideration to prior experiential learning, non-traditional qualifications and qualifications obtained outside of the United Kingdom.

Course Modules

In order to prepare you for your chosen career the following units provide you with a wide range of transferable skills and knowledge. You will study subjects such as;

- Organisational Structures and Culture -
This unit will introduce students to the concept of organisational behaviour and encourage them to apply this to the public services, developing an awareness of how the public services are organised and the impact this has on performance.

- Mental Health and Wellbeing -
Members of the emergency services are more at risk of suffering from mental illness than other workers, but are less likely to seek support. This unit aims to provide an opportunity for students to explore definitions of mental health and mental wellbeing, encouraging them to discuss mental wellbeing as a continuum.

- Equality, Diversity and Fair Treatment -
When working in the public services, it is important to be able to assess the legislative provision for the protection of individuals against discrimination and to understand the different procedures open to victims of unfair treatment both from an employee and a public perspective.

- Public Services in Contemporary Society -
The aim of this unit is to provide students with an in-depth knowledge of how public services have developed over time. This information is key to a student’s progression to employment within the public services as employers’ value applicants who understand the development of their sector.

- Integrated Emergency Management -
This unit is designed to develop students’ understanding of types of emergency incident and the role of the public services at every stage, from planning and preparedness to response and recovery.

- Terrorism and Counter-terrorism -
This unit will give students a solid foundation and understanding of the roots of terrorism, the methods used, what motivates terrorist organisations and what response both individual nations and the international community take to Counterterrorism.

- Personnel Protection in Civil Protection Agencies-
This unit will allow students to delve into the factors that underpin personal security. They will identify the major challenges faced by civil protection personnel, such as risks to physical and mental health, direct threats from terrorist organisations, and public order and litigation threats.

-Technology in the Public Services-
In this unit, students will learn to identify the range of technology used by public service organisations. They will explore the ways in which technology supports organisations, their suppliers and their customers and enhances the delivery of public services in the UK.

- Research Project -
The aim of the unit is to develop students’ skills of independent enquiry and critical analysis by undertaking a sustained research investigation of direct relevance to their higher educational programme and professional development.

- Reflective Professional Practice -
This unit will enable students to discover, unpick and challenge their own understanding of the term ‘reflection’, giving them the opportunity to explore and engage with an empowering tool for their own future growth and development.

- International Institutions and Global Affairs -
This unit will provide students with the opportunity to develop an understanding of key international organisations and the role they play in global issues.

- Physical Activity, Lifestyle & Health -
The unit explores the theoretical underpinning of the subject while considering the real-world applications in the public services. There is a strong emphasis on diet, physical activity and their combined effect on lifestyle for the betterment of the individual.

- Management of an Outdoor Event -
This unit will give students the opportunity to gain the knowledge and skills to lead an outdoor event. They will explore how to effectively work to produce an outdoor event, demonstrating their use of research skills, and they will enhance their outdoor skills and improve their personal, leadership and teamwork abilities. Students will develop their understanding and ability to carry out the marketing and management of a small-scale event and they will investigate how legislation is enforced in the context of such an outdoor event.

- Cyber Security-
The use and abilities of technology have increased significantly in the last one hundred years, and with this has come a rise in the importance of, and need to, stay protected. Cybercrime is a fast-growing area of crime, with criminals taking advantage of the speed, anonymity and convenience of the internet as a facilitator
for malicious and criminal activity.

- Blue Light Collaboration -
Society depends on resilient and effective emergency services. The police, fire and ambulance services respond to a diverse range of incidents on an hourly basis, often going over and above the call of duty. Yet these services cannot stand still: they need to be constantly reviewing and making changes to their working practices to stay effective.

How will I be assessed?

You will be assessed through written assignments, reports, case studies, practical assessments, individual projects, individual/group presentations and time constrained assessments. In year 2 you will be required to undertake a detailed research project related to your chosen area of employment and engage in work related placements or volunteering.

What can I do next

Public Services is one of the most exciting industries and has such a diverse career pathway.

The HND in Public Services will provide you with the foundation knowledge required to build a career in the local government, civil service, public administration, the armed forces, police force, fire and rescue services, ambulance, prison service and the charity and voluntary sector.

This course provides a wide range of opportunities due to the variety of contemporary topics studied including progress on to higher education qualifications such as an Honours degree in Criminology, Policing, Applied Social Sciences, Public Service Management or a related area.