Apprenticeships & Traineeships

Network Engineer Apprenticeship, Level 4

Course overview

The primary role of a network engineer is to design, install, maintain and support communication networks within an organisation or between organisations. Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools and be able to give technical advice and guidance.

Technical Competencies:
• Can design simple networks from a well-defined specification and apply appropriate security products and processes.
• Can install and configure network components, including switches, routers and firewalls.
• Can optimise the performance of network systems and services.
• Can monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment.
• Can apply diagnostic tools and techniques to identify the causes of network performance issues.
• Can apply structured approaches to troubleshooting network issues and repair faults in hardware, software products and the network.
• Can undertake system upgrades to network hardware, software and operating systems.
• Can integrate network related software into an existing network environment.
• Can interpret written requirements and technical specifications for network activities and maintain accurate records of network maintenance activities.
• Can log and respond to network service calls and provide technical network support to end users as required.
• Can document work done in accordance with agreed procedures.
• Can operate within the parameters of service level agreements, standards and/or agreed response times.
• Can operate effectively in the business environment and responds to business issues related to network engineering.

• Understands and applies the principles of networking, protocols and associated technologies (specifically this should include the latest published versions of OSI layer model, IP, TCP/IP, routing and switching, WANs, LANs).
• Understands and applies the applied maths required to be a network engineer (e.g. algorithms, data, binary, probability and statistics).
• Understands the causes and consequences of system failure including load balance and storage protocols and responds appropriately.
• Understands the architecture of a typical business IT system, including hardware, OS, server, virtualisation, middleware and applications.
• Understands and responds to security threats, firewalls and vulnerabilities.

Entry requirements

Individual employers will set the selection criteria, but this is likely to include A levels; a level 3 apprenticeship or other relevant qualifications; relevant experience and/or an aptitude test with a focus on functional maths.

Apprentices must achieve one internationally recognised vendor or professional qualification from below:
• CCNA 1 + 2
• Network +
• Juniper JNCIA - Junus
• MCP Server Virtualisation – Windows Server Hyper V MCP MS Exchange Server
• Security +
• CCNA Security
• MTA Cloud and Mobility
• Juniper JNCIS – Sec
• MCP Server 2012 MCP Windows Administrator
• Server +
• Juniper JNCIS - Ent
Further details are available in the occupational brief available from the Tech Partnership at

Level 2 English and maths will need to be achieved, if not already, prior to taking the end point assessment.

How will I be assessed?

The End Point Assessment (EPA) can only be triggered after 12 months of starting the apprenticeship and is dependent on when the employer and training provider decide the apprentice is ready. EPA is typically expected to conclude within 3 months. The employer has the final decision to progress the apprentice to EPA. The apprentice and training provider should feel confident the learning outcomes have been achieved.

The EPA consists of three elements, all of which may be completed online. All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard. The assessor has the final decision.