A more extensive qualification, our Level 3 Certificate in First Line Management gives you a broader knowledge of effective management skills while focusing on the specific management areas appropriate to you and your workplace.
Developed for supervisors and first line managers who have operational responsibility for a defined area of activity, this qualification gives junior managers the communication and motivational skills to help improve operational efficiency.
What can I do next
Typical units can include:
- Personal development
- Resource planning
- Meeting stakeholders needs
- Managing and communicating
- Developing individuals and needs
- Conducting a management project