Leadership and Management

CMI Certificate in First Line Management, Level 3

Course overview

A more extensive qualification, our Level 3 Certificate in First Line Management gives you a broader knowledge of effective management skills while focusing on the specific management areas appropriate to you and your workplace.

Developed for supervisors and first line managers who have operational responsibility for a defined area of activity, this qualification gives junior managers the communication and motivational skills to help improve operational efficiency.

Entry requirements

There are no formal entry requirements for this qualification.

Course Modules

-- Personal Development as a First Line Manager
-- Identifying Development Opportunities
-- Resource Planning
--Meeting Stakeholder Needs
--Managing and Communicating Information
-- Improving Team Performance

What can I do next

On successful completion of the Certificate in First Line Management you can progress on to the Diploma in First Line Management. Alternatively, the CMI would recommend the below qualifications as a possible progression route, once you complete the First Line Management qualifications:

• CMI Level 3 Qualifications in Coaching and Mentoring
• CMI Level 4/5 Qualifications in Management and Leadership